Hellas Ferries

General Conditions

1. TARIFFS.
Passenger and vehicle tariffs are always expressed in Euro and tickets are issued according to the tariffs and conditions applying in the country where the ticket is bought. All tariffs are subject to change without notice. In the event of an increase in the price of fuel, the Company reserves the right to collect a surcharge.

2. CHILDREN'S FARES.

One child under 4 years old: free
Additional children under 4 years old in the same family: 50% of relevant fare each (excluding LS2)
Over 4 years and under 12 years old: 50% of relevant fare each (excluding LS2)
12 years old and over: full fare. Children occupying a seat on the Patras-Piraeus coach service pay full fare.

3. REDUCTIONS

A discount is offered on bargain departures in Low and High Season.
20% reduction is granted on the return portion of round trip passenger tickets except the category LS2 and supplements for Zante and Paxi. The resulting discounted tariffs are shown in the relevant tariff columns. The round trip discount applies provided that both the outward and return tickets are purchased at the same time.
A 10% reduction for Automobile Club members and their relatives is allowed on cabin accommodation and accompanied vehicle fares. This discount is not applicable to the return fare of round trip tickets or on bargain departures.

HML SAVER is a special price for early bookings. These prices are listed in the tariff timetables and apply under the following supplementary conditions:

Tickets must be issued 45 days before first departure.
Dates of travel can only be altered once.
25% discount for children between 12 and 18 years old (excluding LS2).
No refund if cancellation is within 6 days of first departure.
High season departures excluded.
Limited number of cabins available.

HML FAMILY is a special price for families travelling together in the same cabin. The following supplementary conditions apply:

Tariffs indicated are per cabin, one way.
For round trip bookings, please add the relevant tariffs.
Available up to the date of departure.
Limited number of cabins available.

REDUCTIONS ARE NOT CUMULATIVE AND CANNOT BE APPLIED RETROACTIVELY.

4. BAGGAGE. Free transportation without limit. Baggage may be left in the car. All baggage is transported at owner’s risk.

5. DOGS AND CATS. Transportation free of charge.

6. OPEN DATE TICKETS. Open date tickets are valid for one year from the date of issue. There is no guarantee that space will be provided to passengers or vehicles with open date tickets in July, August or September, as the ships are filled to capacity during this period.

7. TICKETS GONE ASTRAY. If a passenger loses a ticket (through theft or mere loss) immediate advice must be given to the Head Office of the Company with details of the ticket in question, or at least the name and address of the issuing office, the names of the passengers recorded on the ticket, and the date of purchase. A refund will be made only if the ticket is found not to have been used at year’s end checking, and provided a duplicate ticket was issued. Duplicate tickets will not be issued without payment.

8. CANCELLATION FEES AND REFUNDS. Passengers holding tickets with a fixed date of departure and wishing to cancel them are liable to the following cancellation fees unless the cancellation is due to “force majeure”.

Cancellations:

Up to 30 days prior to departure: 20% of the fare.
From 30 to 7 days prior to departure: 40% of the fare.
From 7 days up to 24 hours before departure: 75% of the fare.

On the day of departure or failure to travel (no show): 100% of the fare. Changes in Reservations between the 30th and 7th day before departure are subject to a charge of 20% of the fare, otherwise the cancellation fees apply as above.

Refunds: Are made only in the country of the issuing office on condition that the date of cancellation is confirmed on the ticket with the stamp and signature of a responsible office (travel agency or port office).

9. SPECIAL CONDITIONS. Special conditions are available for groups, trucks, trailers and unaccompanied vehicles. For details apply to the Company’s Head Office or agents.

10. ITINERARY. Departures and arrivals are shown in local time and are subject to alteration or cancellation without notice. Passengers holding tickets with confirmed reservations for departures which have been cancelled will be transferred to vessels of other companies as and when available.